To start the return process for your order, please enter your email address or phone number and the order number below.

Returns or exchanges of unworn, unwashed, undamaged or defective clothing items may be made for a full refund or exchange within 30 days of the shipping date.

Tags must still be attached, and clothing must be free of makeup and deodorant stains in order to be accepted and refunded or exchanged. If returned items are received with damages, the product will not be returned, and payment will not be refunded.

RETURNS

Refunds will be made in the form of the original payment. Payment will be refunded within 5-7 business days after the return is received and processed. Shipping costs or return costs will not be refunded.

If you need to return your item, please fill out our form above. If there are any issues with your return please email: customerservice@merrickwhite.com. Please include your name and your order number in this email. 

A $7 return fee will be deducted from your refund.*

 

EXCHANGES

If you need to exchange an item, please fill out the form here. 

Returns or exchanges of unworn, unwashed, undamaged or defective clothing items may be made for a full refund or exchange within 30 days of the shipping date.

If your item is damaged in transit or defective in some way, please attach photos of damage in the return form. 

Please reach out to our customer service team at customerservice@merrickwhite.com with any additional questions or issues.

 

*Applies to domestic returns only. Returns and exchanges for international orders are accepted, but customer must cover the full cost of shipping.